Table of Contents
Chattrik’s widget settings allow you to personalize and optimize your live chat experience. With just a few adjustments, you can enable or disable notification sounds, manage satisfaction ratings, and ensure the widget works in alignment with your support goals. These settings give you flexibility to enhance communication with visitors while collecting valuable feedback. By configuring widget preferences, you can create a smoother, more effective support environment for both agents and customers.
Step 1: Log in to Your Dashboard
- Log in to your Chattrik dashboard.
- Navigate to Settings and select Widget from the menu.
Step 2: General Preferences
- On this page, you’ll see a General Preferences section.
Here, you can enable or disable notification sounds to match your preferences.
Step 3: Satisfaction Ratings
- Next, you’ll find a Satisfaction Ratings section.
From here, you can turn on satisfaction ratings to collect feedback from visitors about their support experience.
Step 4: Save Changes
- After making adjustments, click Save Changes to ensure your settings are updated and applied.
Frequently Asked Questions
Have questions? We’ve got answers. Here are the most common things people ask about Chattrik.
Widget settings let you adjust chat preferences such as notification sounds and satisfaction ratings to customize how the widget works for your business.
Yes, under the General Preferences section, you can disable notification sounds anytime.
Satisfaction ratings help you measure customer feedback on support interactions and improve service quality.
Yes, once you click Save Changes, the updates are applied to your widget immediately.
Currently, you’ll need to manually adjust preferences back, but you can change them anytime within the dashboard.
