One Place for Every Customer Message

Manage Facebook Messenger, Instagram, and website live chat from one unified inbox. Stay organized, respond faster, and deliver consistent customer support across every connected channel.

Trusted by 200,000+ businesses globally

What is Omni Channel?

  • Manage Facebook, Instagram, and website live chat from one inbox.
  • View complete conversation history without switching platforms.
  • Deliver a seamless support experience across every connected channel.
Try Omni Channel
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Why it matters

Support Smarter Across Every Channel

Manage customer conversations from one place and deliver faster, more consistent support with less effort.

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Unified Inbox

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Respond Faster

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Work Together

Keep Everything Together

Bring Facebook Messenger, Instagram, and website live chat into one centralized inbox so your team can manage every customer conversation efficiently without switching between platforms.

  • One inbox for all connected channels
  • No switching between multiple platforms
  • Never miss a customer message
  • View every conversation in one place
  • Stay organized with a unified workspace
Get Started Free

Reply Without Delay

Access customer conversations instantly with complete context, helping your team respond faster, reduce wait times, and deliver a better support experience.

  • Respond from one centralized workspace
  • View complete conversation history
  • Reduce response and resolution times
  • Handle more conversations efficiently
  • Provide quicker, more accurate replies
Try It Free

Work Better Together

Empower your support team to collaborate seamlessly by assigning conversations, sharing internal notes, and working together to resolve customer inquiries faster.

  • Assign chats to the right team members
  • Share private internal notes
  • Collaborate without leaving the inbox
  • Resolve customer issues more efficiently
  • Improve team productivity and coordination
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unified inbox

All Your Customer Conversations in One Inbox

No more switching between tabs and tools. Chattrik brings every conversation from all channels into a single, unified inbox-so your team can respond faster, stay organized, and deliver better customer experiences.

Unified Conversations

All messages from every channel come together in one place

Customer Context

Vieer customer history and previous Interactions across all channels.

Smart Organization

Fiter, tag, assign, and prioritize conversations with ease.

Faster Responses

Everything you need, right where you need it

Unified. Intelligent. Effortless.

Every Conversation, One Unified Workspace

Bring Facebook, Instagram, and live chat together so your team can provide faster, more organized customer support.

connect every communication channel

Bring Your Customer Conversations Together

Connect Facebook Messenger, Instagram, and website live chat to a single inbox. Chattrik keeps every interaction organized so your team can respond without switching between platforms.

hOW IT WORKS

Get Started in Minutes

Connect your communication channels, manage conversations from one inbox, and provide seamless support with Chattrik Omni Channel.

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    1
    Connect Your Channels

    Link your Facebook Page, Instagram account, and website live chat.

  • 2
    Receive Conversations

    Customer messages automatically appear in one shared inbox.

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    3
    Assign Chats

    Route conversations to the right team member.

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    Respond & Collaborate

    Reply quickly while collaborating with your team using internal notes.

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    5
    Track Performance

    Monitor conversations and improve your customer support experience.

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    Connect Your Channels

    Link your Facebook Page, Instagram account, and website live chat.

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benefits & outcomes

Everything You Need to Deliver Better Support

Manage customer conversations more efficiently while improving team collaboration and customer satisfaction.

Try Chattrik Now
Unified Inbox

Manage every connected channel from one place.

Better Collaboration

Assign chats and work together with your team.

Improved Productivity

Handle more customer inquiries with less effort.

Faster Responses

Reply quickly without switching between platforms.

Complete Context

Access previous conversations before responding.

Consistent Experience

Deliver the same high-quality support across every channel.

Unified Inbox

Manage every connected channel from one place.

Better Collaboration

Assign chats and work together with your team.

Improved Productivity

Handle more customer inquiries with less effort.

Faster Responses

Reply quickly without switching between platforms.

Complete Context

Access previous conversations before responding.

Consistent Experience

Deliver the same high-quality support across every channel.

why choose us

Why Choose Chattrik Omni Channel

Built for growing businesses, Chattrik helps support teams stay organized, collaborate effortlessly, and deliver exceptional customer experiences from one platform.

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Simple

Connect your channels and start managing conversations within minutes.

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Collaborative

Help your entire team work together to resolve customer conversations faster.

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Centralized

Bring Facebook, Instagram, and live chat into one inbox.

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Simple

Connect your channels and start managing conversations within minutes.

icon

Collaborative

Help your entire team work together to resolve customer conversations faster.

icon

Centralized

Bring Facebook, Instagram, and live chat into one inbox.

Unify Your Customer Conversations Today

Manage Facebook, Instagram, and live chat from one inbox and deliver faster, more consistent customer support with Chattrik.

What customers say

Trusted by Growing Businesses

Businesses rely on Chattrik to simplify customer communication and improve response times across every connected channel.

Sophia Turner Customer
Sophia Turner

Customer Success Manager

"Managing Facebook and Instagram messages from one inbox has made our support process much faster and more organized."

Daniel Brooks Customer
Daniel Brooks

Operations Director

"Our team no longer switches between platforms. Chattrik keeps every conversation in one place, saving us valuable time."

Olivia Bennett Customer
Olivia Bennett

Head of Customer Experience

"The unified inbox has helped us respond faster while maintaining a consistent experience for every customer."

Michael Carter Customer
Michael Carter

Support Team Lead

"Setting everything up took only a few minutes, and our team's productivity improved immediately."

Emma Richardson Customer
Emma Richardson

Digital Support Manager

"Having Facebook, Instagram, and live chat together has made customer support much easier to manage."

Sophia Turner Customer
Sophia Turner

Customer Success Manager

"Managing Facebook and Instagram messages from one inbox has made our support process much faster and more organized."

Daniel Brooks Customer
Daniel Brooks

Operations Director

"Our team no longer switches between platforms. Chattrik keeps every conversation in one place, saving us valuable time."

Olivia Bennett Customer
Olivia Bennett

Head of Customer Experience

"The unified inbox has helped us respond faster while maintaining a consistent experience for every customer."

Michael Carter Customer
Michael Carter

Support Team Lead

"Setting everything up took only a few minutes, and our team's productivity improved immediately."

Emma Richardson Customer
Emma Richardson

Digital Support Manager

"Having Facebook, Instagram, and live chat together has made customer support much easier to manage."

Frequently Asked Questions

Have questions? We’ve got answers. Here are the most common things people ask about Chattrik.

It centralizes customer conversations from Facebook, Instagram, and website live chat into one inbox.
Facebook Messenger, Instagram, and website live chat.
Yes. Your team can collaborate, assign conversations, and respond together.
Yes. Conversation history is available for better context.
Yes. Live chat can be connected and managed alongside your social conversations.
Yes. Chats can be assigned to the appropriate agent or department.
Yes. Agents can collaborate using private internal notes.
Yes. Setup is simple and only takes a few minutes.
Yes. Every connected conversation appears in a unified inbox.
Absolutely. It's built for businesses of all sizes.
Yes. Chattrik provides insights into conversations and team activity.
Yes. Chattrik is continuously evolving to support additional communication channels.
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