Conversations That Drive
Real Results

Connect instantly, respond smarter, and elevate customer experiences with Chattrik's powerful live chat tools.

Everything You Need to Chat Smarter

From proactive messages to seamless routing and personalized visitor insights, Chattrik's chat suite is built for performance and simplicity.

Chattrik support bot window showing real-time customer sneak peek typing preview.

Real Time Typing View

See what customers are typing before they hit send

Chattrik live chat widget showing an active conversation between an agent and a website visitor.

Proactive Chat Invitation

Reach out first with smart behavior based auto prompts

Chattrik agent dashboard displaying visitor general info, pre-chat survey data, and visited pages map.

Visitor Profile

Get rich insights location, browser and visit history

Chattrik live chat mobile interface displaying gallery, camera, location, and contact sharing options.

File Sharing

Send and receive documents and images instantly

A Chattrik pre-chat survey form template requesting visitor name and email before starting a chat.

Pre-Chat Form

Collect visitor info before a conversation starts

Chattrik live support offline window prompting customers to leave a message.

Offline messages

Let visitors leave a message when agents are away

Chattrik agent dashboard showing shortcode suggestions and quick-reply canned responses.

Triggers

Automatically engage users with custom actions

Chattrik live chat conversation regarding ecommerce order return policy guidelines.

Read Receipts

Know exactly when your messages are seen

Chattrik interface showcasing automated hashtag templates like goodbye, nice, and sorry.

Shortcuts

Save and use quick replies to speed up conversations.

Chattrik sound and notification settings dashboard with custom volume toggles for web alerts.

Sound & Notifications

Stay alert with custom audio cues for new messages

Agent Tools & Chat Management

These features help your support team manage chats efficiently and ensure smooth internal operations.

A visitor tracking list dashboard showcasing user locations by country flags and their web browsers.

Visitor Monitoring

Track real-time visitor activity, including pages viewed, location, and behavior.

Chat window demonstrating how a live support conversation is seamlessly transferred to another available agent.

Chat Routing

Automatically direct incoming chats to the right agent or department based on rules.

A cleanly formatted live chat transcript module displaying chronological timestamps for messages.

Transcript

Access and review full chat histories for transparency and follow-up.

Chattrik agent interface showing group assignment routing under a Marketing team dashboard.

Chat Transfer

Seamlessly hand off conversations between agents without losing context.

Frequently Asked Questions

Have questions? We’ve got answers. Here are the most common things people ask about Chattrik.

It's your way to quickly communicate and interact with people on your website and respond to their concerns right away.
This allows you to immediately communicate with website visitors, improve your customer's experience, and gain a few more opportunities for sales.
Certainly! With Chattrik, your agents can manage several chats simultaneously.
Certainly, it just requires a few minutes and a few straightforward instructions for you to get a live chat window installed on your website.
Certainly! There is the possibility of personalizing and customizing how you chat box is displayed in order to reflect your own brand and identity.
It will! Chattrik is entirely compatible and works just as efficiently on all desktop computers, laptop computers, smartphones, and even mobile phones!
Yes! Our teams work and play nicely and it’s simple to for team members to cooperate to get through and handle customer conversations.
Yes! Our live chat conversations are automatically saved for the use of future referencing and any required follow up that will need to be completed by a company agent.
Yes, Chattrik gives insight into your website visitors to ensure you can have meaningful chats and better serve your guests!
Yes! You can set up automation to ensure that the visitor automatically receives a prompt asking if they would like to begin a chat based on their behavior.
Yes! From little startups to massive corporations, the utilization of live chats is the ideal way to connect with the individuals on your website.
With our live chats, automation, and cooperation tools working together you can bring your customer communication to a new level.

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