Turn every visitor into a paying customer

The AI live chat platform built for online stores. Engage shoppers, recover carts, answer questions 24/7 — and watch your revenue grow.

An e-commerce customer support dashboard showing product recommendations inside a live chat window next to sales conversion metrics.

Trusted by over 200+ businesses

Mino Cosmetics Logo
Faysal Farms Logo
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Arabic Brand Logo
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Zain Surgicals Logo
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Lumosia Fragrance Logo
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3

X

Higher conversion rate for visitors who chat vs those who don't

24/7

AI-powered support so your store never goes dark, even at 3am

40%

Average reduction in support tickets reported by Chattrik users

<8s

Average first response time — faster than any human support team

Platform Features

Everything Your Store Needs to Sell More

A complete e-commerce chat stack — AI chatbot, live chat, visitor tracking, automation, and analytics in one platform.

AI chatbot trained on your store icon

AI chatbot trained on your store

Point Chattrik at your product pages, FAQs, return policies, and help docs. In minutes, the AI knows your catalog inside

Cart abandonment recovery icon

Cart abandonment recovery

See live visitor behavior, page views, and cart contents. Lead scoring helps your team prioritize who to engage first.

Real-time visitor intelligence icon

Real-time visitor intelligence

Answer package, visa, and booking questions before visitors leave your site.

Automation & workflows icon

Automation & workflows

Answer package, visa, and booking questions before visitors leave your site.

Human handoff — zero friction icon

Human handoff — zero friction

Point Chattrik at your product pages, FAQs, return policies, and help docs. In minutes, the AI knows your catalog inside

Analytics & reporting built for e-commerce icon

Analytics & reporting built for e-commerce

See live visitor behavior, page views, and cart contents. Lead scoring helps your team prioritize who to engage first.

Proactive chat triggers icon

Proactive chat triggers

Start conversations automatically based on time on page, scroll depth, cart value, or exit intent — no manual effort needed.

Pre-chat form icon

Pre-chat form

Collect visitor name, email, and query before a chat starts, so no lead slips through when your team is offline.

Setup in minutes

Live On Your Store In Under 30 minutes

No developers. No complex configuration. Just plug in and start converting.

Step
01

Sign up for free

Create your Chattrik account in seconds — no credit card required. Your 30-day free trial starts instantly with full access to every feature. 

Step
02

Add the widget

Paste one line of code into your store, or install our native plugin for Shopify or WooCommerce — no developer needed.

Step
03

Add your agents

Invite your support team with a single click. Assign roles, set working hours, and configure routing rules.

Step
04

Start engaging

You're live and ready to sell. Chat with shoppers in real time, trigger proactive messages, recover abandoned carts, and track every conversation.

Pricing

Simple, Transparent Pricing That Scales

No setup fees. No hidden charges. Cancel anytime. Every plan includes a free 30-day trial.

Included Features

  • Email support
  • Pre-chat form
  • Real-time typing view
  • Live visitor monitoring
  • File sharing
  • Chat rating
  • Agent Profile
  • Post chat view
  • Ban customers
  • Interactive Dashboard
  • Email support
  • Profile
  • Operating hours
Select agents:
Get Started

No setup fees. Cancel anytime

Growth

Designed for growing businesses needing more flexibility and control.

$24.99 Per Seats

Included Features

  • All Starter Features
  • Visitor profile
  • Chat routing
  • Chat transfer
  • Offline messages
  • Triggers
  • Shortcuts
  • Read receipts
  • Sound & notifications
  • Agent routing
  • Routing rules
  • Chat supervision
  • Chat limit
  • Departments
  • Agent shift management
  • Widget customization
  • Chat buttons
  • Data security
  • Chat reports
  • Agent reports
  • Customer reports
  • Export raw data
  • Live chat support
  • Dedicated account manager
  • Idle timeout
  • Subscription and billing
Select agents:
Get Started

No setup fees. Cancel anytime

Enterprise

All-in-one solution for large teams and complex workflows.

Custom Pricing

Included Features

  • Live and custom analytics
  • Side conversation
  • Interactive voice response
  • Automatic email archiving
  • Shortcuts
  • Social and business channels
  • Voicemail
  • Embedded voice
  • Structured content
  • Article view permissions
  • Generative search
  • Customer portal
  • Unified agent workspace
Select agents:
Speak to Consultant

No setup fees. Cancel anytime

What customers say

Real Teams, Real Results

Chattrik is trusted by businesses of all sizes to simplify communication and boost customer satisfaction. Here’s how our platform is making a difference for teams across industries.

Oliver Grant Customer
Oliver Grant

Customer Success Manager, Techora

Chattrik helped us reduce response times and improve customer satisfaction instantly.

Emma Wright Customer
Emma Wright

Operations Lead, SwiftServe

The ease of managing live chats with Chattrik is a game changer for our support team.

James Cooper Customer
James Cooper

Team Lead, BrightConnect

Chattrik gives us full visibility into agent performance—we've never been more efficient.

Sophie Ellis Customer
Sophie Ellis

Sales Manager, EcoFusion

Our sales have seen a clear boost since switching to Chattrik’s proactive chat features.

iam Bennett Customer
Liam Bennett

Head of Digital, NovaWorks

Chattrik blends simplicity with power—it’s everything we needed in a chat platform.

Frequently Asked Questions

Have questions? We’ve got answers. Here are the most common things people ask about Chattrik.

Chattrik helps with customer interactions, orders, and support tickets from one platform.

With quicker replies, this app smoothens interactions with customers at every touchpoint of their buying journey.

It auto replies questions related to shipping, products and orders.

By swiftly tending to customer issues it keeps potential buyers from abandoning the carts.

Yes, teams share and manage messages in a unified platform.

Yes, all channels of communication for your customers are accessible through a single point of access.

Customer interactions through the tool have quick replies, enabling faster sales conversions.

The Chattrik efficiently responds to concerns about deliveries, shipments, support and orders.

Chattrik is suitable for growing online businesses which deal with a great number of messages.

Indeed, the feature reveals the performances of your support team and customer conversations.

Start your 30-day free trial today

No credit card. No setup fee. Cancel anytime. Your team will feel the difference in week one.

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