Features

Explore powerful, easy-to-use features designed to boost customer engagement and simplify your support.

Customer Experience & Chat UI

Customize your chat interface to match your brand and enhance user experience

Install chat widget

Add Chattrik to your website in just a few clicks.

Post chat view

Add Chattrik to your website in just a few clicks

Eye catcher

Draw attention to your chat with animated prompts

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Widget Customization

Tailor the chat widget design to match your brand.

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Chat Buttons

Add chat triggers with eye-catching buttons.

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Security

Protect your data with advanced security settings, restrictions, and compliance tools

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Trusted domains

Restrict widget usage to approved domains only.
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Ban customers

Block unwanted users from initiating chats.
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Chat Encryption

Secure all chat data with end-to-end encryption.

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Credit Card Masking

Hide sensitive card details during chats.

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Access Restrictions

Limit platform access based on roles and location.

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Data Security

Ensure safe handling and storage of user information.

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Support

Get 24/7 assistance through live chat, email, and a dedicated account manager.

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Email Support

Reach out to our team anytime via email.

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Live Chat Support

Get instant assistance from our support experts.

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Dedicated Account Manager

Receive personalized help and onboarding guidance.

Frequently Asked Questions

Have questions? We’ve got answers. Here are the most common things people ask about Chattrik.

The Chattrik plan comes with features that include Live Chat, Visitor Monitoring, Analytics, Automation, Team Management, Security, and many more!
With the available Chattrik live chat solution you can get in touch with your visitors in real time, by using the website chat widget to start conversations on your website.
Yes, Chattrik’s live website monitoring software tracks all website visitors that are interacting with your website and you can access additional visitor data to learn more about their behavior.
Using Chattrik to guide your visitor conversations ensures they are never left unattended and instead get transferred to the correct agent with ease thanks to chat routing functionality.
By using a seamless chat transfer process, agents will be able to effortlessly transfer conversations to one another.
In order to monitor the productivity of your support agents you can simply view comprehensive performance reports as well as informative analytics within the dedicated Chattrik dashboards.
The Chattrik widget is entirely customizable, so you are able to match it with your brand, or your clients’ brands and the existing website aesthetic.
Our agents and their clients have the ability to share file(s) during a chat.
We take all the security precautions so that our clients’ customers remain as safe and secure as possible whilst communicating through Chattrik, this includes advanced security measures.
When agents will need to co-ordinate the best and most effective approach to solving your client’s questions they can co-ordinate their responses.
Using automatic responses, pre-written chat messages or triggers, agents will be able to save time by automating client communications when possible.
The full set of Chattrik software features equip businesses with a completely centralized and all-in-one support tool for their customer communications.
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