See Who’s Browsing—Before They Even Speak

Track every visitor in real time and turn silent browsers into engaged customers instantly.

What Is Live Visitor Monitoring?

Live Visitor Monitoring gives you a real-time dashboard of everyone currently active on your website, allowing your agents to instantly see how many visitors are online, which pages they’re viewing, how long they’ve spent on each page, what device they’re using, whether they’re new or returning, and even their geographical location. With this immediate visibility into visitor behavior, your team understands customer intent long before a chat begins—making every interaction more informed, timely, and effective.

Visitor

Shows the visitor’s name or identifier along with their live activity status.

Time

Displays how long the visitor has been active on your website.

Current Page

Indicates the exact page the visitor is currently viewing in real time.

Technology

Shows the browser and device the visitor is using to access your site.

Live Visitor Monitoring Dashboard

Served By

Indicates which agent is currently handling or assigned to the visitor.

Past Chats

Displays how many previous conversations this visitor has had with your team.

Past Visits

Shows the total number of pages the visitor has viewed during their session.

Source URL

Reveals where the visitor came from—such as a campaign link, website, or referral.

Start Tracking Visitors in Real Time Boost Engagement From Day One

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Monitor Visitors Through Smart, Dynamic Grouping

Chattrik’s visitor grouping feature lets you monitor traffic from multiple perspectives, making it easier to understand behavior at a glance. You can view visitors by their activity, the page title or URL they’re on, country (detected through IP), serving agent, department, browser, or even the search engine and search terms that led them to your site. These dynamic groups help your team instantly spot patterns, prioritize conversations, and tailor engagement strategies in real time.

High-Traffic Dashboard for Peak Performance

During heavy traffic (5,000+ visitors), Chattrik’s High Load Dashboard keeps things fast by showing only incoming and active chats. Enable it in Settings > Account > Visitor List, and your dashboard will auto-optimize to maintain smooth performance.

Advantages That Elevate Every Interaction

Experience tools that give your team a clear engagement advantage.

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Spot High-Intent Visitors Instantly

Quickly identify who’s ready to convert based on their actions and time spent on key pages.

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Reach Out at the Perfect Moment

Automatically engage your users with personalized custom actions.

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Understand Visitor Behavior in Seconds

See page paths, time spent, and activity patterns to guide better conversations.

Why Live Visitor Monitoring Matters

It helps you spot intent, act faster, and turn real-time insights into meaningful conversations.

You can instantly see:

Chattrik shows where visitors are browsing from, helping you tailor greetings and make conversations feel more personal.

Quickly understand intent by tracking recently viewed pages, allowing you to offer timely, relevant recommendations.

Give agents actionable data so every conversation starts with context.

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Explore premium chat features, boost support efficiency, and secure your conversations.

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