Say goodbye to fragmented solutions and cumbersome integrations. Chattrik offers a comprehensive package with everything essential to enhance productivity and provide tailored support.
Help Center
AI Automation
Ticketing
Every tool within the Chattrik platform is meticulously designed to collaborate effortlessly, allowing you to
transition between tasks smoothly and provide superior, expedited support.
Effortlessly import, organize, and segment your data, or export it seamlessly to your data warehouse for comprehensive modeling and analysis.
Keep abreast of your support operations with real-time updates on current volume, team capacity, and key performance indicators (KPIs). Monitor the pulse of your support system with live reporting.
Keep abreast of your support operations with real-time updates on current volume, team capacity, and key performance indicators (KPIs). Monitor the pulse of your support system with live reporting.
Stay informed about your support operations by monitoring real-time metrics such as current volume, team capacity, and key KPIs. This dynamic approach ensures you are always in the loop.
Eliminate manual efforts in tasks such as routing, snoozing, and conversation closure by leveraging contextual cues and triggers from various parts of the platform.
Utilize powerful APIs to seamlessly link customer data, including order history and billing information. This integration enables the automation of personalized experiences on a large scale.
Whether it's Salesforce or Marketo, automate targeted actions directly from your daily-use tools, thanks to compatibility with over 450 apps available in our app store. Effortlessly connect and synchronize processes for a more streamlined workflow.
Provide context-aware assistance by linking your help center to various touchpoints, including Fin, your website, mobile app, in-product messages, and chat.
Maintain brand consistency by customizing your help center without the need for coding. Manage multiple help centers seamlessly from a unified workspace using user-friendly customization tools.
Elevate your articles by seamlessly incorporating images, videos, call-to-action buttons, and interactive guides. Optimize your content to deliver a more engaging and informative self-help experience for your customers.
Handle customer conversations across different channels right from the inbox to deliver a
consistent experience that scales.
Effortlessly manage customer conversations across diverse channels directly from the inbox, ensuring a consistent and scalable experience.
Provide swift responses, seamless onboarding, and foster deeper connections with your content, whether it's through web, mobile, or in-app interactions.
Create a dedicated space for all customer interactions, housing help center content, updates, tickets, and tasks, making it the focal point for comprehensive customer engagement.
Transform the messenger to align with your brand effortlessly. It's quick, adaptable, and fully customizable without the need for coding, ensuring a personalized touch in every interaction.
“Chattrik apps save us at least 20% of our time—since 2015 we’ve saved one year of work for each of our support, marketing, and sales teams.”
Kamil Rejent, CEO at Survicate
Multichannel messaging built for businesses, big and small
