From proactive messages to seamless routing and personalized visitor insights, Chattrik's chat suite is built for performance and simplicity.
See what customers are typing before they hit send
Reach out first with smart behavior based auto prompts
Get rich insights location, browser and visit history
Send and receive documents and images instantly
Collect visitor info before a conversation starts
Let visitors leave a message when agents are away
Automatically engage users with custom actions
Know exactly when your messages are seen
Save and use quick replies to speed up conversations.
Stay alert with custom audio cues for new messages
These features help your support team manage chats efficiently and ensure smooth internal operations.
Track real-time visitor activity, including pages viewed, location, and behavior.
Automatically direct incoming chats to the right agent or department based on rules.
Access and review full chat histories for transparency and follow-up.
Seamlessly hand off conversations between agents without losing context.